Responsibilities: * Support Process Management: Monitor support workflows in ticketing and email and ensure that response/turn times are met. * Vendor Management: Responsible for direct daily oversight of call center vendor that is handling our Tier...
Global entertainment corporation is looking to hire an IT/Customer Support Lead in support of their Technology Department in New York City. Responsibilities: Support Process Management:...
Responsibilities: Support Process Management: Monitor support workflows in ticketing and email and ensure that response/turn times are met. Vendor Management: Responsible for direct daily oversight of call center vendor that is...
Global entertainment corporation is looking to hire an IT/Customer Support Lead in support of their Technology Department in New York City. Responsibilities: Support Process Management: Monitor support workflows in ticketing and email and ensure that...
DESCRIPTION: As a rapidly growing, well capitalized start-up, this is a rare opportunity to build a Support team from the ground up. Lead the effort to ensure clients leverage their tech to navigate OTT & linears continued convergence...
Description: About us:Target is an iconic brand, a Fortune 50 company and one of America s leading retailers.Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $70 billion retailer offers the innovative and...
OvervieweOperations is a global team, providing first-line trading platform, middle-office, market data and STP support, for BGC group brands, across FX/Rates/Credit markets.The team receives issues/requests from both internal (eSales, product,...
1. Support Process Management: Monitor support workflows in ticketing and email and ensure that response/turn times are met.2. Vendor Management: Responsible for direct daily oversight of call center vendor that is handling our Tier 1...
Responsibilities:1. Support Process Management: Monitor support workflows in ticketing and email and ensure that response/turn times are met.2. Vendor...
Overview eOperations is a global team, providing first-line trading platform, middle-office, market data and STP support, for BGC group brands, across FX/Rates/Credit markets. The team receives issues/requests from both internal (eSales, product,...